ATTENTION: MY PRACTICE HAS MOVED Please be aware that effective August 1st my practice has moved OUT of 118 Sherbrook and INTO 156 Sherbrook. The new location is accessible through the rear entrance (off the back lane/parking lot), behind Elan Hair Studio at the corner of Sherbrook and Sara. I will be renting space inside iEmZen Massage Therapy (follow their signs to find the entrance) but my business will continue to run as it always has regarding booking, direct billing/payment, services and rates. The door to the clinic will be locked while treatments are in session so please only arrive 5-10 minutes prior to your scheduled appointment time.
PLEASE NOTE:
- I am an RMT, which means that my services are eligible for coverage under private health insurance plans. I am able to direct bill to most insurance plans through the Telus Health portal, MB Blue Cross, Greenshield and Sunlife, but it will be your responsibility to find out ahead of time if your specific plan covers massage therapy.
- A credit card is required in order to hold your appointment. It will ONLY be charged if you do not show up to your appointment, or provide the minimum 12 hours notice. Otherwise, all payment will be done in person.
- If you are feeling unwell on the day of your appointment, you will be required to wear a mask for the duration of your visit. We've learned valuable infection control skills during the pandemic - lets continue to use them and keep eachother safe from all avoidable illness.
- The online platform functions best around 60 minute bookings. When booking appointments shorter or longer than 60 minutes, there is a greater likelihood that your appointment start time will need to be shifted. This allows me to optimize my schedule so that time is not wasted between clients. If that needs to happen, you will receive an email notifying you of the change and will have the opportunity to refuse the booking at its new time. (Please make sure to check your junk/spam folders).
IF THIS IS YOUR FIRST APPOINTMENT WITH ME:
All booked appointments will immediately recieve an email with confirmation of booking followed by another email asking you to complete an intake form. You will also receive a reminder email 48 hours in advance, and a text message reminder 24 hours in advance, before every appointment
If you do not receive a confirmation email then either 1) you didn't complete the booking process, or 2) the email has ended up in your junk/spam folder. Please make sure to complete the initial intake form as soon as possible so that I can confirm you are getting notifications as you should.
Please arrive at least 5 minutes prior to your appointment time to allow for adequate assessment.